Shipping & Delivery

Q: How long does shipping take?
A: Orders are processed within 1–3 business days and typically arrive within 10–20 business days, depending on your location. International shipments may face delays due to customs. You’ll receive tracking details as soon as your order ships!

Q: Can I rush my order?
A: We currently offer standard shipping only. Need it faster? Email us at detaileddiffusers@gmail.com, and we’ll see if we can help!

Product Compatibility

Q: Are your diffusers compatible with all essential oils?
A: Absolutely! Our diffusers work with any high-quality, pure essential oils. For best results (and to avoid clogs), stick to 100% pure oils—skip thicker blends or synthetic fragrances.

Returns & Exchanges

Q: What’s your return policy?
A:

• Diffusers: With original packaging? Return within 30 days for a refund (minus shipping).
• Essential Oils: No refunds after opening (hygiene reasons), but unopened bottles can be exchanged within 15 days for another scent or store credit.

Q: How do I start a return?
A: Email detaileddiffusers@gmail.com with your order number and details. We’ll guide you through the process!

More Helpful Info

Q: Is there a warranty?
A: Yes! Diffusers come with a 1-year warranty for manufacturing defects. Reach out if something’s not right.

Q: Do you ship worldwide?
A: Yes—but international customers may owe customs fees. We can’t control these charges, so check your local laws.

Q: How do I clean my diffuser?
A: A mix of water and white vinegar works great! Wipe with a soft cloth—no harsh chemicals. Full instructions come with your order.

Q: My package is MIA. Help!
A: Check your tracking link first. If it’s stuck or past the delivery window, email us at detaileddiffusers@gmail.com, and we’ll investigate.

Still have questions?
Contact us anytime at detaileddiffusers@gmail.com—we’re happy to help!